Meet The Team
Debasish De
Director
Debasish De is a seasoned Professional with over 31 years of experience in the area of Credit Card Operations having worked in reputed Organisations like Raymonds Ltd, HSBC, Deutsche Bank and IndusInd Bank. He is a science graduate from St Xaviers College Mumbai with a Diploma in Computer Science and a Diploma in Business Management from Xaviers Institute of Management, Mumbai.
Debasish has an extremely conscientious and meticulous approach toward assignments taken with a strong focus and orientation toward customer services, operational controls and service delivery. With a keen attention to detail and with methodical planning, he progresses project Implementation seamlessly. Debasish has proven leadership skills and efficiently manages teams with a focus on quality output and timely delivery of tasks assigned.
Areas managed by Debasish include Dispute Management, KYC and AML, Regulatory reporting, Vendor Management, Compliance, Merchant Acquiring, Personal Loans and Pre-Issuance including all activities from Application processing / Onboarding of customers to Card delivery and Dispute Resolutions on credit cards across schemes of Visa / MasterCard / Amex.
Debasish has functional expertise in Credit Cards, having managed Credit Card / Vendor Management Operations for 26 years with his last assignment being Vice President - Head Pre-Issuance with IndusInd Bank.
Gaurav Khanna
Director
As a seasoned Project Manager, Gaurav possesses a track record of delivering exceptional results in diverse industries. With a blend of strategic planning, stakeholder collaboration, and meticulous execution, Gaurav orchestrates projects from inception to successful completion. His expertise lies in harnessing resources, leading cross-functional teams, and adhering to timelines and budgets while ensuring quality outcomes.
His core competencies include Resource Management, Project Execution, and Quality Assurance. His key achievement includes a multimillion-dollar project in the IT & healthcare, streamlining processes that resulted in a 20% increase in operational efficiency within six months.
Spearheaded a global IT infrastructure upgrade, seamlessly coordinating teams across continents, reducing downtime by 30%, and achieving a 15% cost savings.
Introduced Agile methodologies to a software development project, enhancing productivity by 25% and reducing time-to-market by 40%.
His approach to project management is characterized by adaptability, resilience, and a focus on delivering tangible value. He thrives in dynamic environments and excels in managing complexity while keeping a sharp focus on the end goals.